Privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

 

Cookies

The Internet pages partly use so-called Cookies. Cookies does not cause any damage to your computer and does not contain any viruses. Cookies serves to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the Cookies used by us are so-called "Session-Cookies". They are automatically deleted after the end of your visit. Other Cookies remain stored on your terminal device until you delete them. These Cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of Cookies and allow Cookies only in individual cases, exclude the acceptance of Cookies for certain cases or in general and activate the automatic deletion of Cookies when closing the browser. If you deactivate Cookies , the functionality of this website may be limited. 

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not disclose this data without your consent next.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called "Cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Facebook Conversion Tracking

We use the "visitor action pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our website. With its help, we can track the actions of users after they have seen or clicked on a Facebook ad. This allows us to track the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which we will inform you about according to our level of knowledge. Facebook may link this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage policy https://www.facebook.com/about/privacy/. You may allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes. 

Shopify Apps

For our website, we use Shopify-authorised apps that allow us, for example, to automate email remarketing or create heat maps and user records. At no time is sensitive data recorded or passed on to unauthorised third parties.

reCAPTCHA

To protect your enquiries via Internet form, we use the reCAPTCHA service of the company Google Inc. (Google). The query serves to distinguish whether the input is made by a human being or improperly by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and used there next . However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The deviating data protection regulations of the Google company apply to this data. Further information on Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/

SMS Marketing

By agreeing to KOOKOOBANY GMBH's SMS marketing at checkout and initiating a purchase or signing up through our subscription tools, you agree to receive recurring SMS notifications (for your order, including reminders of abandoned purchases), text marketing offers, and transactional texts, including prompts for reviews from us, even if your cell phone number is on a state or federal do-not-call list. The frequency of messages varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, use the unsubscribe link we have provided you in each of our messages or email our customer service. You understand and agree that alternative methods of unsubscribing, such as using other words or requests, will not be considered an appropriate method of unsubscribing. We do not charge for the Service, but you are responsible for any charges and fees your wireless service provider may impose for text messaging. Message and data rates may apply.

If you have any questions, please contact our customer service for more information. 

We have the right to change the telephone numbers or short codes we use to operate the Service at any time. You will be notified on such occasions. You agree that any messages you send to a phone number or short code that we change, including any STOP or HELP requests, may not be received, and we will not be liable for fulfilling any requests made in such messages (just email us).

To the extent permitted by law, you agree that we will not be liable for any failed, late or misdirected delivery of information sent through the Service, for any errors in such information and/or for any actions you take in reliance on the information or the Service.

 

Your right to privacy is important to us.